Solsis are pleased to announce the results of our latest Customer Satisfaction Survey that again confirms that we continue to improve the service that we offer both from a sales and technical support perspective.
Whilst the survey is designed to identify the areas in which we need to improve, positive results re-enforce our belief in and commitment to delivering levels of customer service above and beyond that of our competitors.
The results are in!
One of the key results from the survey was that over 90% of respondents stating that they would recommend Solsis to a friend or business associate, a statistic that we are confident clearly demonstrates the value that our customers place on our continued commitment in this area.
Key findings:
91% of our customers would recommend Solsis to a friend or business associate
96% of our customers are satisfied with our people
91% of our customers are satisfied that we provide unbiased and realistic advice that they trust
96% of our customers are satisfied with our speed of response to their sales and account enquires
View our latest Customer Satisfaction Survey
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