GUARDIANMIS - Fully Managed, Fixed Price Support: Stress-Free IT!

Fixed fee, fully managed, comprehensive IT infrastructure support agreement

GUARDIANMIS provides complete peace of mind – at a predictable fixed cost, by combining advanced management technologies and a customer service ethic that is second to none.

The unparalleled features of this plan combine to improve the productivity of your users and reduce the frustrations and cost of downtime associated with a traditional, unmanaged desktop environment.

GUARDIANMIS is built upon the premise of reducing the overall cost of delivering IT whilst also quantifiably improving the standard of service to increase user productivity, GUARDIANMIS addresses all of the IT support needs for the modern business including UNLIMITED on-site time to resolve support issues, 24/7 proactive monitoring, and significantly extends the proactive management from your servers out to your desktop environment. Solsis manage the effective operation of your desktop to include virus/spyware protection, Microsoft patching, IT Policy enforcement and scheduled maintenance to keep your machines running in tip-top condition.

PDF fileView GUARDIANMIS Datasheet

For further details of how GUARDIANMIS can save your company money simply call one of our Support Consultants on 01344 401548 or send your enquiry or quote request here and we will contact you.

GUARDIANMIS FEATURES:

  • Unlimited Telephone Helpdesk for all users
  • Unlimited Remote Support for all users
  • Guaranteed Response Times
  • Unlimited onsite support visits
  • 24x7 Server Monitoring and proactive alerting
  • Daily Backup Monitoring and alerting
  • User Administration & System Changes
  • Management of Third party vendors
  • Executive Summary Status Reports
  • Fully managed Anti-Virus Management protection for Servers & Workstations, inc. licenses
  • Fully managed Spyware Management for Servers & Workstations, inc. licenses
  • Server Microsoft Patch & Service Pack Management for Servers & Workstations
  • Automated, scheduled machine maintenance and housekeeping for Servers & Workstations
  • Unlimited Return to Wokrshop Repairs
  • IT Policy Management
  • 1hr Service level
  • Optional – Enhanced Business Hours

SO HOW'S IT DIFFERENT TO THE ASSURE PLAN?

Compare GUARDIANMIS

With GUARDIANMIS you’ll benefit even more from our world class tools to fully manage your client and server infrastructure – improving your businesses productivity and reducing costs. If you have any support issue it will be covered – even including unlimited on-site support visits! You will receive a regular Executive Summary report to let you know the health and status of your infrastructure. You can be confident that all of your support costs are known. Remember, because the plan provides a managed desktop service we are actually able to reduce the total cost of ownership of your IT, providing a reducing cost model.

"Gartner research states that effective management of desktops can cut total cost of ownership by 42%!!!”

Solsis Partners

IT Support in Berkshire, London, Thames Valley, Hampshire and the surrounding areas.